EKLA, the assistant inside NAMA
EKLA drafts replies, quotes and follow-ups from your own rates. A person on your team reviews them and sends them.
What EKLA does
Replies to new enquiries
EKLA reads a new enquiry, pulls out the destination, dates and travellers, and drafts a reply for your team to send.
Quotes from your rates
EKLA builds a draft quote and itinerary from your rate library and your markup rules. It does not use outside price feeds.
Follow-ups on sent quotes
On Voyage, EKLA drafts the follow-up on a quote you have sent, ready for a person to send.
WhatsApp replies
When your WhatsApp Business number is connected, EKLA drafts WhatsApp replies too. WhatsApp is rolling out.
How EKLA stays safe
Your team sends what EKLA drafts
EKLA's drafts wait for a person to send them. Separately, NAMA sends a few automatic messages: an acknowledgement when a new enquiry arrives, and birthday, anniversary and passport or visa expiry messages to your customers.
Guardrails against prompt attacks
Customer messages are kept apart from EKLA's instructions, to limit attempts to take it over through a message.
No destructive actions
EKLA cannot delete records or cancel subscriptions. Those tools are blocked.
Daily limits on AI use
Each workspace has a daily limit on AI use, so costs cannot run away.
What EKLA costs
EKLA starts on a free allowance. After that it runs on your own AI key, which NAMA does not mark up.
See pricing